The effect of quality services on customer turnover : a case stu dy of Ekitoobero Restaurant in Kampala District - Nakkungu, Rosemary (Kampala : Makerere University, 2006)
Dissertation (B.A. Tourism)- Makerere University, 2006.
Includes bibliographical references (p.26 )
Keywords: Ekitoobbero Restaurant -- Customer services -- Kampala District