TY - BOOK AU - Asaasira, Clare B. TI - The challenges of quality service provision: a case study of hot els in the central business District of Kampala PY - 2004/// KW - Hotel management KW - Hotels KW - Public relations N1 - Dissertation (B.A. Tourism) - Makerere University, 2004; Includes bibliographical references (p.56-57) ER -