Asaasira, Clare B. The challenges of quality service provision : a case study of hot els in the central business District of Kampala / Clare B. Asaasira - 2004 - ix, 66 p. : ill., col. ; 30 cm. Dissertation (B.A. Tourism) - Makerere University, 2004 Includes bibliographical references (p.56-57) Subjects--Topical Terms: Hotel management. Hotels-- Public relations.