Mayer, Bernard S., 1946- The dynamics of conflict resolution : a practitioner's guide / Bernard S. Mayer. - San Francisco : Jossey-Bass Publishers, c2000. - xvi, 263 p. : ill. ; 24 cm. Includes bibliographical references (p. 251-254) and index. ISBN: 078795019X (hard : alk. paper) 9780787950194 (hard : alk. paper) Subjects--Topical Terms: Interpersonal conflict. Conflict (Psychology) Conflict management. Negotiation. Problem solving. Dewey Class. No.: 303.69