Ulmer, Robert R. <br/><br/>
Effective crisis communication :    moving from crisis to opportunit y /  
Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger 
 - London :    Sage publications,    2007 
 - xiii, 195 p. :    ill. ;    23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781412914192 (pbk.) 1412914191 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Communication in management<br/> Crisis management<br/> Emergency  management<br/> Communication in orgarnizations
<br/><br/><label>Dewey Class. No.: </label>658.4577