TY  - BOOK
AU  -  Wakibi,Aziz
TI  -  Managerial competence, internal marketing and customer satisfaction : :  a case of commercial banks branches in Jinja district / 
U1  -  658.812   23
PY  - 2015///
CY  -  Kampala, 
KW  -  Consumer satisfaction
KW  -  Uganda
KW  -  Banks and banking
KW  -  Customer services
N1  -  Unpublished thesis (MBA) - Makerere University, 2015;  Includes bibliographical references (p. 39-45)
ER  -