Putting 'service' into library staff training : a library manager 's training guide /
Joanne M. Bessler.
- Chicago : American Library Association, 1994
- vi, 72 p. : ill. ; 22 cm.
Includes bibliographical references (p.69-70) and index.
0838934374
Library employees -- Training of -- United States Libraries and readers -- United States Library education (Continuing education) -- United States