TY  - BOOK
AU  - Baker, Sue,
AU  - Bradley, Pam,
AU  - Huyton, Jeremy,
TI  - Principles of hotel front office operations: a study guide
SN  - 0304327298
U1  - 647.94068 BAK 
PY  - 1994///
CY  - London
PB  - Cassell
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes index
ER  -