TY - BOOK AU - Kyokunda,Juliet TI - Leadership behavior, job satisfaction, organisational commitment, se rvicequality, and customer satisfaction in commercial banks : : a surv ey of selected commercial banks in Uganda / U1 - U 331.012 KYO PY - 2006/// CY - Kampala, KW - Commercial banks KW - Job satisfaction KW - Uganda KW - Organisational commitment N1 - Thesis (MBA ) - Makerere University, 2006; Includes bibliographical references (p.54-62 ER -