TY - BOOK AU - Nkwasibwe,Sadik TI - Customer care services on customer satisfation : : a case study of Kebisoni Village Bank / U1 - U 658.8 NKW PY - 2005/// CY - Kampala, KW - Banks and banking KW - Kebisoni Village KW - Customer services N1 - Dissertation (B.Com. Ext.) - Makerere University, 2005; Includes bibliographical references (p.31) ER -