Customer care and organisational performance : a case study of Na tional Water and Sewerage Corporation - Ataro, Joyce (Kampala, 2008)
Unpublished thesis (M.A., Pub.Adm. & Mgt.) - Makerere University, 20 06
Includes bibliographical references (p.46-47)
Keywords: National Water and Sewerage Corporation -- Customer relations; Customer relations -- Uganda; Customer services -- Uganda