Armstrong, Michael, 1928- How to be an even better manager : a complete A-Z of proven techn iques and essential skills / Michael Armstrong. - 5th ed. - London ; Sterling, VA : Kogan Page, 1999, repr. 2004. - x, 353 p. ; 22 cm. Includes bibliographical references and index. ISBN: 074944262X LCCN: 2004-009939 Subjects--Topical Terms: Management. Dewey Class. No.: 658.4 ARM