TY - BOOK AU - Burnard,Philip TI - Learning human skills: : an experiential and reflective guide for n urses and health care profesionals / SN - 0750652640 PY - 2002/// CY - Oxford: PB - Butterworth Heinemann, KW - Interpersonal relations KW - Learning N1 - Includes bibliographical references ( p. [265] - 273 ) and index ER -