TY - BOOK AU - Tamale,James TI - Service quality and customer loyalty in the health sector in Uganda : : a case study of selected hospitals in Kampala / U1 - U 658.812 TAM PY - 2006/// CY - Kampala, KW - Hospital care KW - Uganda KW - Case studies N1 - Thesis (MBA ) - Makerere University, 2006; Includes bibliographical references and index (p.42-57) ER -