Kyokunda, Juliet Leadership behavior, job satisfaction, organisational commitment, se rvicequality, and customer satisfaction in commercial banks : a surv ey of selected commercial banks in Uganda / Kyokunda Juliet - Kampala, 2006 - xiii, 62 p. : ill. ; 30 cm. Thesis (MBA ) - Makerere University, 2006 Includes bibliographical references (p.54-62 Subjects--Topical Terms: Commercial banks -- Job satisfaction -- Uganda. Organisational commitment -- Uganda. Dewey Class. No.: U 331.012 KYO