TY  - BOOK
AU  -  Hetherington,Angela
TI  -  The use of counselling skills in the emergency services / 
SN  -  0335200605
U1  -  616.025 
PY  - 2001///
CY  -  Buckingham : 
PB  -  Open University Press, 
KW  -  Emergency medical services
KW  -  First aid in illness and injury
KW  -  Counseling
N1  -  Includes bibliographical references (118-126) and index
ER  -