TY - BOOK AU - Reece, Barry L. AU - Brandt, Rhonda. TI - Human relations: principles and practices SN - 0618214356 U1 - 302 PY - 2003/// CY - Boston PB - Houghton Mifflin Co. KW - Interpersonal relations N1 - Includes bibliographical references (p. 249-257) and indexes ER -