TY - BOOK AU - Sserunkuuma, Samuel. TI - Conflict management, organisationnal social capital, psychological c ontract, commitment and organisation citizenship behaviour (OCB) in Uga nda Revenue Authority (URA) PY - 2003/// CY - Kampala KW - Uganda Revenue Authority KW - Organisation behaviour N1 - Thesis (MBA) - Makerere University, 2003; Includes bibliographical references (p. 75-80) ER -