Sserunkuuma, Samuel. Conflict management, organisationnal social capital, psychological c ontract, commitment and organisation citizenship behaviour (OCB) in Uga nda Revenue Authority (URA) / Samuel Sserunkuuma. - Kampala , 2003. - vii, 93 p. : ill. ; 30 cm. Thesis (MBA) - Makerere University, 2003 Includes bibliographical references (p. 75-80) Subjects--Corporate Names: Uganda Revenue Authority. Subjects--Topical Terms: Organisation behaviour.