TY - BOOK AU - Bessler,Joanne M. TI - Putting 'service' into library staff training : : a library manager 's training guide / SN - 0838934374 U1 - 023.8 PY - 1994/// CY - Chicago : PB - American Library Association, KW - Library employees KW - Training of KW - United States KW - Libraries and readers KW - Library education (Continuing education) N1 - Includes bibliographical references (p.69-70) and index ER -