Sebiyonga, Eriphaz A business intelligence tool for customer retention in Mobile Teleco mmunications / Sebiyonga Eriphaz - Kampala, 2010 - x, 51p. : ill. ; 30 cm. Unpublished thesis (M.Sc., Info. Systems) - Makerere University, 201 0 Includes bibliographical references (p.38-39) Subjects--Topical Terms: Information storage and retrieval system--BusinessExpert systems (Computer science)Mobile telecommunications--Customer servicesBusiness intelligence--Information technology Dewey Class. No.: 006.33