TY - BOOK AU - Birungi,Christine TI - Purchase influencers, service usage and customer value in the mobile telecommunications industry : : a case of Makerere University Bussine ss School subscribers / U1 - 384 23 PY - 2017/// CY - Kampala, KW - Telecommunication KW - Customer services N1 - Unpublished thesis (MBA)- Makerere University, 2017; Includes bibliographical references (p. 58-67) ER -