TY - BOOK AU - Wandera,E.S.Irota TI - Relationship marketing and bill recovery effectiveness: : a case of National water and sewarage Corporation / PY - 2005/// CY - Kampala : PB - Makerere, KW - Uganda National Water and Sewarage Corporation KW - Marketing KW - Management N1 - Thesis (MBA) - Makerere University,2005; Includes bibliographical references (p.106-110) ER -