Angubua, Baluka Sylvia. <br/><br/>
Relationship marketing and customer loyalty in the service industry :    a case of selected consultancy firms /  
Baluka Sylvia Angubua. 
 - Kampala,    2006. 
 - xi, 55 p. :    ill. ;    30cm. 
<br/><br/>Thesis ( MBA) - Makerere University, 2006 
<br/><br/>Includes bibliographical references (p.42-46) 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Service industries -- Marketing.<br/> Consulting firms -- Uganda.