TY  - BOOK
AU  - Katz, William A.,
TI  - Reference and information services: a reader for today 
SN  - 0810818736
U1  - 025.52 KAT 
PY  - 1986///
CY  - Metuchen, N.J.
PB  - Scarecrow Press
KW  - Reference services (Libraries)
KW  - Information services
N1  - Includes bibliographies
ER  -