TY - BOOK AU - Lashley,Conrad AU - Morrison,Alison J. TI - Franchising hospitality services / SN - 0750647728 U1 - 647.94/068 21 PY - 2000/// CY - Oxford ; , Boston : PB - Butterworth/Heinmann, KW - Hospitality industry KW - Management KW - Franchises (Retail trade) N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/description/els03 1/00711365.html UR - http://www.loc.gov/catdir/toc/els031/00711365.h tml ER -