TY - BOOK AU - Bach,Shirley AU - Grant,Alec TI - Communication and interpersonal skills for nurses / SN - 9781844451623 (pbk.) PY - 2009/// CY - Exeter [England] : PB - Learning Matters, KW - Nurse-Patient Relations KW - Nurses' Instruction KW - Communication KW - Interpersonal Relations N1 - Includes bibliographical references and index ER -