TY  - BOOK
AU  -  Bagonza,Joy
TI  -  Product attributes, interaction quality and client retention in micr ofinance institutions in Uganda / 
U1  -  332.3 
PY  - 2005///
CY  -  Kampala, 
KW  -  Microfinance
KW  -  Uganda
KW  -  Banks and banking
N1  -  Unpublished thesis (MBA) - Makerere University, 2005;  Includes bibliographical references (p. 47-51)
ER  -