TY  - BOOK
AU  - Bopp,Richard E.
AU  - Smith,Linda C.
TI  - Reference and information services : : an introduction / 
SN  - 1563086247
U1  - 025.52 
PY  - 2001///
CY  - Englewood, Colo. : 
PB  - Libraries Unlimited, 
KW  - Reference services (libraries)
KW  - Information services
N1  -  Includes bibliographical references and index
ER  -