Thriving on chaos : handbook for a management revolution /
Tom Peters.
- 1st ed.
- New York : Knopf, Distributed by Random House, 1988.
- xii, 561 p. : ill. ; 24 cm.
Includes index.
Bibliography: p. 527-537.
Prescriptions for a world turned upside down -- Facing up to the nee d for revolution -- Creating total customer responsiveness -- Specializ e/create niches/differentiate -- Pursuing fast-paced innovation -- Achi eving flexibility by empowering people -- Involve everyone in everythin g -- Train and retrain -- Learning to love change: a new view of leader ship at all levels -- Manage by example -- Delegate -- Building systems for a world turned upside down -- Measure what's important -- Demand t otal integrity.