TY  - BOOK
AU  - Murphy,Herta A.
AU  - Hilderbrandt,Herbert William
AU  - Thomas,Jane Powell
TI  - Effective business communications / 
SN  - 007044398X
U1  - 651.7 
PY  - 1997///
CY  - Boston : 
PB  - Irvin/McGraw-Hill, 
KW  - Commercial correspondence
KW  - Business report writing
KW  - Business communication
N1  -  Includes bibliographical references and index
ER  -