Matovu, Augustine.

Electronic banking adoption, service quality and customer satisfacti on in Mbarara retail bank / Augustine Matovu. - Kampala, 2014. - ix, 51 p. ; 30 cm.

Unpublished thesis (MBI)- Makerere University, 2014

Includes bibliographical references.


Banks and banking--Customer services--Uganda.
Banks and banking--Automation.

332.17