McDonald, Courtney Greene. <br/><br/>
Putting the user first :  30 strategies for transforming library s ervices / 
by Courtney Greene McDonald. 
 - Chicago :  Association of College and Research Libraries, a divisi on of the American Library Association,  2014 
 - 104 p. :  ill.  ;  18 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>a9780838987322 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public services (Libraries)<br/>Academic libraries
<br/><br/><label>Dewey Class. No.: </label>025.5