TY  - BOOK
AU  - Naiga,Mariam Muwanga
TI  - The level of customer care in Uganda's hospitality establishments : : a case study of selected hotels in Kampala / 
U1  - 395.3 
PY  - 2004///
CY  - Kampala : 
PB  - s.n. , 
KW  - Hospitality industry
KW  - Customer service
KW  - Uganda
KW  - Customer services
N1  -  Dissertation (B.A., ) - Makerere University, 2004;  Includes bibliographical references ( p.39)
ER  -