Naiga, Mariam Muwanga. <br/><br/>
The level of customer care in Uganda's hospitality establishments :   a case study of selected hotels in Kampala /  
Mariam Muwanga Naig a 
 - Kampala :   s.n. ,   2004. 
 - ix, 48 p.:    ill. ;    30 cm. 
<br/><br/>Dissertation (B.A., ) - Makerere University, 2004. 
<br/><br/>Includes bibliographical references ( p.39) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry --Customer service --Uganda----<br/>Customer services --Customer service --Uganda----
<br/><br/><label>Dewey Class. No.: </label>395.3