Osinde, John Paul. <br/><br/>
Organizational  and customer service competence in relation to indiv idual performance and organization citizenship  behavior, (OCB) /    
Jo hn Paul Osinde. 
 - Kampala :   Makerere University,   2005. 
 - ix, 106 p. :    ill. ;    30 cm. 
<br/><br/>Thesis (M.Sc.Bus.Admin.) - Makerere University, 2005. 
<br/><br/>Includes bibliography : p.72-77. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales management.--------<br/>Organisational behaviour.--------
<br/><br/><label>Dewey Class. No.: </label>658.812