TY - BOOK AU - Olido,Kenneth TI - The interactive effect of social bond and trust on customer loyalty : : a comparative study of government and private hospitals in Uganda / U1 - 658.812 PY - 2005/// CY - Kampala, PB - KW - Customer relations KW - Customer services N1 - Thesis (M.Sc.Marketing) - Makerere University, 2005; Includes bibliographical references ( p. 79-86) ER -