TY - BOOK AU - Ringo,Frank TI - Service quality, tourist satisfaction and inward internationalizatio n: : a case of gorilla tracking in Uganda / U1 - 910 23 PY - 2017/// CY - Kampala, PB - KW - Tourism KW - Customer services KW - Uganda N1 - Unpublished thesis (MHTM )- Makerere University, 2017; Includes bibliographical references (p. 33-35) ER -