Ringo, Frank. Service quality, tourist satisfaction and inward internationalizatio n: a case of gorilla tracking in Uganda / Frank Ringo. - Kampala, 2017. - xi, 41p. : ill. ; 30 cm. Unpublished thesis (MHTM )- Makerere University, 2017. Includes bibliographical references (p. 33-35) Subjects--Topical Terms: Tourism --Customer services.--Uganda.----Tourism --Customer services.--Uganda.---- Dewey Class. No.: 910