Asingire, John.

ICT use perception, customer relationship management effectiveness a nd conative loyalty in classified hotels in Uganda / John Asingire. - Kampala, 2021. - xi, 46 p. ; 30 cm.

Unpublished thesis (MHTM)- Makerere University, 2021

Includes bibliographical references.


Hospitality industry --Customer services.--Uganda.----
Hotel management --Customer services.--Uganda.----

647.94068