TY  - BOOK
AU  - Boulle, Laurence
AU  - Nesic, Miryana
TI  - Mediation: principles, process, practice 
SN  - 0406927472
U1  - 303.69 
PY  - 2001///
CY  - London
PB  - Butterworths
KW  - Mediation
KW  - Social conflict
N1  - Includes bibliographical references and index
ER  -