TY  - BOOK
AU  - Nsonyi, Khuluthum
TI  - Customer care services in Uganda's mobile phone networks: a case study of Kampala Central 
U1  - U 658.812 NSO 
PY  - 2002///
CY  - Kampala
PB  - Makerere University
KW  - Telecommunications
KW  - Customer services
KW  - Uganda
KW  - Kampala Central
N1  - Dissertation (BLIS) - Makerere University, 2002; Includes bibliographical references (p.46)
ER  -