Nsonyi, Khuluthum

Customer care services in Uganda's mobile phone networks : a case study of Kampala Central / Nsonyi Khuluthum - Kampala : Makerere University, 2002 - xii, 47 p. : ill. ; 30 cm.

Dissertation (BLIS) - Makerere University, 2002

Includes bibliographical references (p.46)


Telecommunications--Customer services--Uganda--Kampala Central .

U 658.812 NSO