Ebine, George Consumer confusion proneness trust and consumer satisfaction in comm ercial banks in Uganda: Ebine George. - Kampala, 2013 - viii, 51 p. : ill. ; 30 cm. Unpublished thesis (MSc. Marketing) - Makerere University, 2013. Includes bibliographical references (p.46-48) Subjects--Corporate Names: Makerere University --Faculty.------ Subjects--Topical Terms: Bank marketing --Customer services --Uganda.----Bank and banking --Customer services --Uganda.---- Dewey Class. No.: 332.175