Jyagenda, Rashid. <br/><br/>
Service quality, customer satisfaction and customer rentation :   a case of commercial banks in Uganda /  
Rashid Jyagenda. 
 - Kampala,     2015. 
<br/><br/>Unpublished thesis (MSc. MARKETING)- Makerere University, 2015. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking --Customer services.------
<br/><br/><label>Dewey Class. No.: </label>332.17