Assessment of automated reference service : a case study of Moi U niversity Library service in Kenya - Sitienei, Grace Chepkemei (Kampala : Makerere University, 2001)
Dissertation (BLIS) - Makerere University, 2001.
Includes bibliographical references (p.45)
Keywords: Moi University -- Information services -- Kenya; Reference services (Libraries) -- Kenya; Libraries -- Automation