TY  - BOOK
AU  - Evans,David R.
TI  - Essential interviewing : : a programmed approach to effective commu nication / 
SN  - 0534160204.
U1  - 158.39 ESS 
PY  - 1993///
CY  - Pacific Grove : 
PB  - Brooks/Cole Publishing, 
KW  - Interviewing
KW  - Programmed instruction
KW  - Interpersonal communication
ER  -