An application of business process modelling to customer contact wit hin Charitable Organisations / Wrate, F.
Material type:
TextPublication details: London, 2003Description: viii, 116p. : ill. ; 30 cmSubject(s): DDC classification: - 003.3
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Unpublished thesis (M.Sc., Info. Systems) - South Bank University, 2 003
Includes bibliographical references (p.113-115)
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