Service climate, employee engagement, employee commitment and percei ved service quality in selected hotels in Kampala, Jinja and Entebbe Ug anda : Mwebaza Susan.
Material type:
TextPublication details: Kampala, 2013Description: xii, 70 p.ill.: 30 cmSubject(s): DDC classification: - 306.4819
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Unpublished thesis (MHTM) - Makerere University, 2013.
Includes bibliographical references (p.54-61)
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