Includes bibliographical references and index.

Introduction to human resource management -- Equal opportunity and t he law -- The manager's role in strategic human resource management -- Job analysis -- Personnel planning and recruiting -- Employee testing a nd selection -- Interviewing candidates -- Training and developing empl oyees -- Performance management and appraisal -- Coaching, careers, and talent management -- Establishing strategic pay plans -- Pay for perfo rmance and financial incentives -- Benefits and services -- Ethics, jus tice, and fair treatment in hr management -- Labor relations and collec tive bargaining -- Employee safety and health -- Managing global human resources -- Managing human resources in entrepreneurial firms.